Resources

Useful links and terms.

The official sources we point people to, and the words that come up along the way. Every link goes to a government or independent site, so you can check the details yourself.

Tools

  • Care Advance calculator
    Estimates what the Pension Top-Up and the Care Advance Loan could provide for your age and home. Not advice.

Official sources

Glossary

  • Pension Top-Up: our Home Equity Access Scheme service, a fortnightly top-up to your pension.
  • HEAS: the Home Equity Access Scheme, a Government scheme run by Services Australia.
  • Care Advance Loan: a reverse mortgage from Care Advance.
  • Home equity release: using the wealth in your home while you keep living in it; the umbrella term for products such as reverse mortgages.
  • Reverse mortgage: a loan secured against your home with no regular repayments; repaid later, usually when the home is sold.
  • Negative-equity guarantee: a legal protection, so you can't owe more than the home is worth when it's sold.
  • CRN: Customer Reference Number, your identifier with Services Australia.
  • myGov: the Government's online account, used to apply and receive letters.
  • RAD: Refundable Accommodation Deposit, a lump-sum payment for a residential care room.
  • DAP: Daily Accommodation Payment, the daily alternative to a RAD.
  • Title search: the official record of who owns a property. We obtain it for you as part of your application.
  • Rates notice: your council rates bill, used as evidence of the property.
  • Power of attorney: a legal document letting someone act for you.
  • Nominee: a person or organisation you authorise to deal with Services Australia on your behalf.
  • Witness: an eligible person (for example a Justice of the Peace) who must watch certain declarations being signed.

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